How to Provision Local Numbers on KrosAI (Step-by-Step Guide)
If you’re building AI voice agents, one thing is clear:
Local numbers increase answer rates.
People are far more likely to pick up a call when it looks familiar and feels local.
That’s why KrosAI makes it easy to provision local phone numbers across 50+ African and Middle Eastern countries, so your AI can reach users in a way that actually works.
In this guide, we’ll walk you through exactly how to provision local numbers on KrosAI step by step.
What “Provisioning a Number” Means on KrosAI
Before we jump in, it’s important to understand this:
Provisioning a number on KrosAI involves three key actions:
- Purchasing a number from the available inventory
- Creating an endpoint (your AI connection)
- Linking the number to that endpoint
Once these are done, your number becomes fully functional for inbound and/or outbound calls.
Now, let’s understand why local numbers are relevant for AI voice agents.
Using local numbers helps you:
- Increase call pickup rates
- Build trust with users instantly
- Avoid being flagged as spam
- Improve overall campaign performance
If you’re scaling across regions, this is essential.
Step-by-Step: How to Provision Local Numbers on KrosAI
Step 1: Create Your Account and Complete KYC
Start by signing up on KrosAI and logging in to your dashboard.
Before you can purchase any number, you’ll need to complete KYC (Know Your Customer) verification.
This step is required due to telecom regulations in many countries. Without it, you won’t be able to activate numbers.
Step 2: Search for Available Local Numbers
Once your account is verified, head to the Phone Numbers section in your dashboard.
From there:
- Click on “buy number"
- Select your target country
- Browse available numbers
KrosAI provides access to local number inventory across multiple regions, so availability may vary depending on the country you choose.
Step 3: Provision the Number
After selecting your preferred number:
- Click Purchase to provision it
At this point:
- The number is assigned to your account
- It may become active immediately or remain pending, depending on regional requirements
Make sure your account has a sufficient balance before purchasing, as this can prevent provisioning from going through.
Step 4: Create an Endpoint (Connect Your AI Agent)
On KrosAI, numbers don’t operate independently; they must be connected to an endpoint.
An endpoint defines where calls are routed. This could be:
- Your AI voice agent
- A webhook
- Or an external voice system
You’ll need to:
- Create a new endpoint
- Link it to your AI setup
This is what powers the actual conversation experience.
Step 5: Attach the Number to Your Endpoint
Now that you have both:
- A purchased number
- An active endpoint
The next step is to connect them.
- Select your number
- Assign it to your endpoint
- Enable inbound and/or outbound calling
Without this step, your number won’t handle any calls, so this is where everything comes together.
Step 6: Configure Call Settings
Once the number is connected, you can define how it behaves.
This includes:
- Enabling inbound calls (users call your AI)
- Enabling outbound calls (your AI calls users)
- Adjusting routing or behavior as needed
These settings can be updated at any time as your use case evolves.
Step 7: Test Your Number
Before going live, always test your setup.
- Call the number and confirm your AI responds correctly
- Or trigger an outbound call
A quick test ensures:
- Your endpoint is working
- Audio is clear
- The experience feels natural
Best Practices for Using Local Numbers on KrosAI
Provisioning is just the start. Here’s how to get the most out of it:
1. Match numbers to regions Use different local numbers for different countries or cities to improve trust.
2. Monitor performance Track pickup rates and adjust your strategy accordingly.
3. Combine with multilingual AI Pair local numbers with localized language support for maximum impact.
4. Scale strategically Start with key markets, then expand as you validate performance.
By combining local number provisioning with infrastructure designed for real-world network conditions, KrosAI enables the reliable deployment of voice AI across regions with imperfect connectivity.
And that’s what really matters.
