For AI voice agents, especially those powered by LLMs, anything above sub-second latency breaks the illusion of intelligence. A delay of even one second can turn a natural conversation into an awkward, robotic experience.
Conversational AI has reached a turning point.
With modern LLMs and voice models, it’s now possible to build AI agents that can hold real conversations over the phone. Handling tasks like support
CPaaS (Communications Platform as a Service) has transformed how companies build voice, SMS, and messaging into their products. Platforms like Twilio, Vonage, and Plivo dominate the global conversation around programmable communications.
But while
